Now that’s good customer service

Yesterday I received an email from Netflix,  the video-streaming company I signed up with as soon as it opened up shop in Canada. Here’s what the email read: Dear Alain, Yesterday, you may have had trouble instantly watching TV episodes or movies due to technical issues. We are sorry for the inconvenience this may have […]

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Mac tools I use

After switching to the Mac side over a year ago, I’ve come to rely heavily on a few programs, most of which are free (or cheap.)  Here’s a list: Adium: the best chat client for Mac. If it only did video. AppFresh: it lets you know which non-Apple apps have an update available. TwoUp: incredibly […]

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