Archive for the “Reviews” category
MagicJack: the conclusion
by admin on November 3, 2010
I have to take a break from working on NaNoWriMo to report on the outcome of my email to Dan Borislow, founder and president of MagicJack.
The outcome is, there is no outcome.
Mr. Borislow has failed to reply to my email. His company, too, failed to reply to a bug report I filed through its “support” system.
Now that’s good customer service
by admin on October 23, 2010
Yesterday I received an email from Netflix, the video-streaming company I signed up with as soon as it opened up shop in Canada. Here’s what the email read: Dear Alain, Yesterday, you may have had trouble instantly watching TV episodes or (…)
